Free Standard Delivery in time for Christmas, if your order is placed by:

Western Australia: Wednesday 11th December
Northern Territory: Sunday 15th December
Rest of Australia: Wednesday 18th December

For the festive period we have extended our returns policy to the 31st January 2025.

We deliver Australia-wide. Our carriers are unable to deliver to the following locations: airports, hospitals, prisons and PO boxes. We will also at our discretion exclude delivery to any addresses which are considered to be unsecure. Please see our Terms & Conditions for further information.

We would like you to receive your order as quickly as possible. Usually, the estimated time of dispatch from our warehouse is 3-5 working days and delivery depends on where the recipient's address is located. 

Most areas in AUS: From time of dispatch 4-6 working days

Regional, WA & NT: From time of dispatch up to 10 working days 

We deliver between 9.00AM and 5.30PM Monday to Friday. Please note we do not deliver on weekends or public holidays.

We’re pleased to offer Free Standard delivery on all Luggage. For orders under $99.99 there will be a $10.00 shipping fee added.

You will receive an order confirmation from us by email when your order has been placed. Once your order has been dispatched, you will receive an email from us with tracking information. 

We will use all reasonable efforts to deliver the products ordered within the timescales indicated on your individual order confirmation. 

Erroneously communicated addresses are the responsibility of the customer and may lead to extra charges.

All goods will be dispatched from Antler. If your product is not delivered within the specified timescale, please contact us at customerservice.au@antler.com with your order number. If you would subsequently like us to arrange a collection and a refund, we will be able to do that for you. 

You may also specify a new delivery period that is appropriate in the circumstances and request that Antler delivers the products before the end of that period; and then, if Antler does not deliver in that extended period, you may treat the sale contract as at an end and request a full refund for the relevant products.

We only ship via a professional courier. We always require someone to sign for delivery. You accept that a delivery is signed for by a person other than the customer, provided that such person is present at the indicated address and an adult of 18 years or over. Click here for full terms and conditions.